Effective Date: 2025
Last Updated: October 2025
At HomeOps, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://home-ops.app), schedule a call, or engage with our marketing and lead generation services.
1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Business name
Details submitted via booking forms or contact forms
b. Usage Information
IP address, device type, and browser information
Website usage metrics and page interactions
Analytics from platforms such as Google Analytics and Meta Pixel
c. Booking & CRM Data
Scheduled appointment details
Contact records via SMS, email, or call
Follow-up automation and AI caller logs
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Run and optimize paid ad campaigns (Facebook, Instagram, Google)
Automate follow-up using CRM and AI tools
Improve our services, marketing, and user experience
Send service updates and relevant communications (opt-out available)
3. How We Share Your Information
We do not sell or rent your personal information.
We may share your data with:
Trusted third-party services that support our operations (e.g. CRMs, ad platforms, AI caller tools)
Legal authorities if necessary to comply with the law or protect our rights
We ensure all third parties comply with relevant data protection laws and only access necessary information.
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
Understand website traffic and behavior
Deliver targeted advertisements
Retarget users who visit specific pages
You may manage cookies via your browser settings. If legally required, a cookie banner will appear on your first visit.
5. Data Retention & Security
Your information is stored securely and retained only for as long as needed to fulfill the purpose it was collected for, unless required by law to retain it longer. We implement industry-standard safeguards to protect your data from unauthorized access.
6. Your Rights (Including GDPR & CCPA)
Depending on your jurisdiction, you may have rights to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of data processing or direct marketing
File a complaint with a regulatory authority
To exercise these rights, contact us at: [email protected]
If you are a resident of the European Union (GDPR) or California (CCPA), we comply with applicable laws and respond to requests within legally mandated timeframes.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. If we discover that a child has submitted personal data, we will delete it promptly.
8. Changes to This Policy
We may revise this Privacy Policy at any time. The most recent version will always be available on this page with the updated date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
HomeOps
📧 Email: [email protected]
🌐 Website: https://home-ops.app