These Terms of Service (“Terms”) govern your use of the website Home-ops.app and all services provided by MS Digital SRL (“we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Company Information
MS Digital SRL
Address: Strada V. Alecsandri nr. 10, bl. 3, sc. B, ap. 13, Brașov, Romania, 500271
Email: [email protected]
Website: https://home-ops.app
2. Services Provided
MS Digital SRL provides AI infrastructure and marketing systems designed to help home service businesses land additional jobs. This includes building and implementing systems that connect advertising, lead generation, and follow-up processes.
Paid advertising campaigns to generate leads
AI-based lead nurturing and appointment-setting systems
CRM and automation setup
Sales process optimization and consulting
3. Payment Terms
Our services are offered on a one-time or split-payment basis. Once work has commenced, no refunds will be issued. However, we guarantee to work with you until the promised result stated in your contract is achieved.
4. Client Responsibilities
To ensure project success, clients agree to provide timely access to necessary resources, information, and feedback. Respond to communication in a timely manner
Attend scheduled calls or notify us at least 24 hours in advance of changes
Maintain access to accounts needed for delivery (e.g., Facebook Ads, Calendly, CRM)
Failure to cooperate may result in project delays or limited performance.
5. Data Collection and Privacy
We collect and store only essential contact information such as name, email, and phone number. Your data is used solely for providing and maintaining our services. We do not sell, rent, or share your data with third parties without your consent, except as required by law.
6. SMS Communication
By providing your phone number, you consent to receive business-related text messages from MS Digital SRL. These messages may include appointment reminders, support updates, or project-related information. You can opt out at any time by replying with “STOP.” Message and data rates may apply.
7. Intellectual Property
All materials, content, systems, and documentation created or provided by MS Digital SRL remain our sole intellectual property. Clients are granted a non-transferable, non-exclusive right to use the deliverables solely for their business operations.
8. Limitation of Liability
To the fullest extent permitted by law, MS Digital SRL shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities arising from the use or inability to use our services.
9. Guarantee Disclaimer
While we guarantee continued work until the agreed result is achieved, we do not guarantee specific timelines or outcomes. Performance depends on multiple external factors, including client cooperation.
10. Age Restriction
Our services are intended for individuals aged 18 and above. By using our services, you confirm that you are at least 18 years old.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of Romania. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Brașov, Romania.
12. Results disclaimer
While HomeOps leverages proven systems and tools to increase lead flow and efficiency, we do not guarantee specific results such as revenue figures, lead volume, or booked calls.
Marketing outcomes vary based on location, offer quality, sales process, and market demand.
13. Confidentiality
Both parties agree to maintain confidentiality over sensitive information exchanged during the course of business, including but not limited to ad strategies, pricing structures, internal documents, and client data.
14. Contact Information
For questions or concerns about these Terms, please contact us at:
MS Digital SRL
Email: [email protected]
Address: Strada V. Alecsandri nr. 10, bl. 3, sc. B, ap. 13, Brașov, Romania, 500271